Harvard Business Review (November/December 2021)

160 pages. Volume 99, number 6. Features: *Better project management *The project economy has arrived: Use these skills and tools to make the most of it *Agility hacks: How to create temporary teams that can bypass bureaucracy and get crucial work done quickly *Make megaprojects more modular *Repeatable design and quick iterations can reduce costs and risks and get to revenues faster *How to succeed quickly in a new role: Five ways to build a strategic network *Drive innovation with better decision-making: Don't let old habits undermine your organization's creativity *Net Promoter 3.0: A better system for understanding the real value of happy customers *Fighting bias on the front lines: Learn to detect subtle discrimination in your customer service *How direct-to-consumer brands can continue to grow: They need to revise the marketing innovations that gave them early momentum *Rethinking negotiation: A smarter way to split the pie *Accounting for climate change: The first rigorous approach to ESG reporting *Building an ethical company: Create an organization that helps employees behave more honorably *How to help your CMO boost global growth: Chief marketing officers are vital to international expansion-if given the right authority and limits *To sell an ugly product, just call it that: New research suggests that consumers prefer straight talk *The CEO of Chipotle on charting a culinary and digital turnaround: The business not only survived the pandemic but emerged stronger *Stop sabotaging your ability to innovate: Avoid these psychological traps *Should we embrace crypto?: The CFO of an online education platform considers whether to adopt Bitcoin for payments and investments *Time to rein in big tech? New podcasts and books explain how to save the industry -and us- from its worst instincts