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xi, 372 pages. Introduction : "every day, there is a new question" 1. Mission and values : so much hot air about something so real 2. Candor : the biggest dirty little secret in the business 3. Differentiation : cruel and Darwinian? : try fair and effective 4. Voice and dignity : every brain in the game 5. Leadership : it's not just about you 6. Hiring : what winners are made of 7. People management : you've got the right players, now what? 8. Parting ways : letting go is hard to do 9. Change : mountains do move 10. Crisis management : from oh-God-no to yes-we're-fine 11. Strategy : it's all in the sauce 12. Budgeting : reinventing the ritual 13. Organic growth : so you want to start something new 14. Mergers and acquisitions : deal heat and other deadly sins 15. Six Sigma : better than a trip to the dentist 16. The right job : find it and you'll never really work again 17. Getting promoted : sorry, no shortcuts 18. Hard spots : that damn boss 19. Work-life balance : everything you always wanted to know about having it all (but were afraid to hear) 20. Here, there, and everywhere : the questions that almost got away.
Jack Welch knows how to win. During his forty-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits.
Since Welch retired in 2001 as chairman and chief executive officer of GE, he has traveled the world, speaking to more than 250,000 people and answering their questions on dozens of wide-ranging topics.
Inspired by his audiences and their hunger for straightforward guidance, Welch has written both a philosophical and pragmatic book, which is destined to become the bible of business for generations to come. It clearly lays out the answers to the most difficult questions people face both on and off the job.
Harper Collins Publishers, Inc.
Publication Date:5 April 2005
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